The Compliance Monitoring and Enforcement Department is responsible for licensees’ adherence to the Nigerian Communications Act 2003 and its subsidiary regulations and license technical standards, emerging technologies, promotion of technical research for the industry, cybersecurity and internet governance, spectrum and engineering issues conditions.

HEAD: Mr. Muhammad Dari

The Consumer Affairs Bureau is charged with ensuring the protection of the rights, privileges and interests of telecommunications consumers. This is through information dissemination programmes, collaboration with Consumer Advocacy Groups, and direct interaction between telecoms service providers.

DIRECTOR: Mrs. Freda Bruce-Bennett

The Licensing & Authorization Department is responsible for the processes relating to the issuance and renewal of all operational licenses for all categories of services provided within the industry by the Commission in line with the NCA 2003. It is also responsible for evaluating all licensable undertakings and related activities, ensuring transparency and alignment with international best regulatory practices.

DIRECTOR: Mr. Usman Mamman

The Zonal Operations Department is responsible for coordinating and supervising activities of the Commission's Zonal Offices. The Zonal Offices of the Commission are located in Enugu, Ibadan, Kano, Lagos and Port Harcourt respectively.

DIRECTOR: Ms. Helen Obi

The Board of Commissioners is charged with the governance of the Nigerian Communications Commission and has oversight functions over all of the Commission's activities. Its nine (9) members are appointed by the President, subject to confirmation by the Senate of the Federal Republic of Nigeria; this includes the EVC and the two Executive Commissioners, and the six non-Executive members representing each of the six geopolitical zones in Nigeria.

The Commission Secretariat is charged with carrying out the secretarial responsibilities of the Commission. It prepares and evaluates all agreements between the Commission its contractors and consultants as well as develops and reviews Memoranda of Understanding (MoUs) between the Commission and other agencies. It executes agreements/MoUs in conjunction with designated signatories of the Commission. The CS is responsible for keeping official records, vital documents and the Official Seal of the Commission.

The Internal Audit Department Reports is charged with providing independent assurance to the Board and Management on the operating efficiency and effectiveness of internal controls and policies. It ensures the Commission’s adherence to Finance & Accounting Regulations, Treasury Circulars, Public Service Rules, and other Government Regulations by reviewing systems and procedures across all Departments.

HEAD: Mrs. Stella Erebor

The Corporate Services Department is responsible for providing and maintaining a conducive work environment, tools, and support services.

DIRECTOR: Mr. Usman Malah

The Public Affairs Department is responsible for managing the Commission’s public relations, strategic communications/interactions and stakeholder engagements. It is charged with promoting and projecting the reputation of the Commission, brand management and content creation.

HEAD: Nnenna Ukoha

The Corporate Planning Strategy & Risk Management Department is responsible for developing strategies to achieve organizational goals, developing the policies and processes that support these goals and identifying and mitigating potential risks. It also coordinates the conduct of regulatory impact assessment for the Commission.

DIRECTOR: Mr. Kelechi Nwankwo