Interactive Telecom Value Chain
This interactive page will help you understand how Nigeria’s telecom networks work, the key components that keep you connected and what can go wrong.
Guide:
- Click or hover over each component or site name to see its role in delivering your calls, messages and data.
- Learn about common issues that can affect service quality, such as fibre cuts, power failures or equipment faults.
- Click the link on each component to view related network performance indicators and reports.
- Use the blue buttons by right to simulate outages and see how disruptions in one part of the network impact the rest of the system.
Hub Collocation Site
Role: Manages multiple towers in a region
Common Issues: Equipment faults, Access restrictions, theft, power outage
Click here to see related industry performance data
Core Network
Role: Process calls, internet traffic, billing and manage services nationwide
Common Issues: Hardware failures, cyberattacks, capacity limits. Major outages affect entire regions
Click here to see related industry performance data
Network
Outage
How Quality of Service is Affected:
Power Outages: If electricity fails at a tower or facility, users in that area lose service.
Vandalism: Damage to tower equipment cuts off connectivity for everyone using that tower.
Network Congestion: At busy times (like holidays), too many users can overload the network, slowing calls and data.
Weather Conditions: Heavy rain or storms can weaken signals and disrupt connections.