The Federal Republic of Nigeria

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Check here for the latest news and headlines of what's going on in the Nigerian telecommunications industry and the activities of the Nigerian Communications Commission

As part of its determination to heighten the implementation of Service Compact with All Nigerians (SERVICOM) Charter, in all aspects of its operations, the Nigerian Communications Commission (NCC) yesterday (04/12/2019) commenced a three-day workshop for Charter optimisation and improved service delivery.

The workshop, organised by Public Affairs Department (PAD), in collaboration with Messengers Aktiva Consulting, is part of the processes instituted by the Commission to ensure continuous orientation of members of the SERVICOM Networking Committee in NCC which comprises representatives of all departments in the Commission.

The Port Harcourt Zonal Office (PHZO) of the Nigerian Communications Commission (NCC) recently embarked on another sensitisation by roadshow in Rivers State, focused on consumer rights and privileges as well as consumer obligations in the telecommunications industry.

The Zonal Office took the roadshow to telecoms consumers in Old GRA, Ogbunabali and the popular GSM Village at Garrison, Port Harcourt.
Speaking during the roadshow, the Controller of NCC PHZO, Venny Eze-Nwabufoh, who led the sensitisation campaign, said the programme was aimed at deepening consumer awareness in terms of their rights as telecoms consumers and keeping them aware of initiatives by the Commission to protect and empower them.

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The Executive Vice Chairman (EVC) of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta has applauded the spate of ICT use in Nigeria and ICT contribution to the Gross Domestic  Product (GDP) which is currently at 13.86 percent of the GDP.

The Nigerian Communications Commission (NCC) has said that the 622 Toll-Free Line created by the NCC for complaints management serves as a second level of complaint for telecom consumers who had earlier complained about services to their service providers and need to escalate the issue.

Aliyu Ibrahim, Head, Consumer Protection and Advocacy at NCC, stated this at the maiden edition of National Advertising Conference organised by the Adverstising Practitioners Council of Nigeria (APCON), held on 27th November, 2019 at the Transcorp Hotel.

The Nigerian Communications Commission (NCC) has educated 110 pupils of Royal Family Academy Primary School, Wuye Abuja and their teachers, who came on an educational visit to the Commission to understand its operations.

Receiving the pupils and their teachers on behalf of Prof. Umar Danbatta, the Executive Vice Chairman of the Commission earlier today (26/11/2019), Abigail Solanke, Director, Corporate Planning, Strategy and Risk Management (CPS&RM), said as the country’s independent telecoms regulatory authority, the NCC’s role include “stimulating the growth of the Nigerian telecom sector to ensure every Nigerian enjoys telecoms services wherever they may be in the country as well as protecting the interests of the consumers.”