Frequently Asked Questions

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USSD Billing Policy

End User Billing (EUB) Policy for USSD Banking Transactions in Nigeria
The End User Billing (EUB) policy for USSD banking in Nigeria is an important change in how customers are charged for transactions. It emerged as a consensus option between banking and telecommunications services sectors and their respective regulators (the Central Bank of Nigeria and the Nigerian Communications Commission) to address challenges around the seamless provision of USSD services.

Licensing

Where can I find more information about Legal and Licensing Framework?

Kindly visit the License Documents and Frameworks page to view the documents and frameworks for our Licences.

Why is my TCC/TIN rejected?

Please note that TCC and TIN verification and validation is done by FIRS. The Commission does not reject / process TCC or TIN. Kindly contact FIRS for further assistance.

Who can I contact for further assistance with my application?

Licensing & Authorisation Department

Nigerian Communications Commission

Plot 423, Aguiyi Ironsi Street, Maitama, Abuja,

Federal Capital Territory, Federal Republic of Nigeria.

Tel: +234-9-4617055, 234-9-4617054 and 234-9-4618714 or

Send an email to [email protected]

Why is my company’s Memorandum and Article of Association (MEMART) rejected?

Memorandum and Article of Association must include telecommunication as an object clause that allows the company to provide telecommunication service in Nigeria.

What is Unified Access Service Licence?

A Unified Access Service Licence is an individual Licence that allows the licensee to provide a bouquet of services under a single Licence. The licensee is permitted to provide Digital Mobile and Fixed telephony services, National Long Distance, International Gateway services under one Licence.

What should I do if I’m using a Business name and do not have MEMART?

Upload your CAC Status Report in place of MEMART if it is not a limited liability company. However, note that your Principal Business Activity must include a telecommunication clause.

Do I need authorization from NCC to operate a cybercafé?

You require a Class Licence to operate a cybercafé in Nigeria.

Why can’t I save my shareholder details
  • Total number of allotted shares must sum up to 100% for information to be saved successfully.
  • Share allotment must conform to the information filed with the CAC.

What are the Types of Licences you offer?

The Commission is authorized to issue communications Licences for the operation and provision of communications services or facilities by way of Class or Individual Licences