Frequently Asked Questions

Licensing

Who can I contact for further assistance with my application?

Licensing & Authorisation Department

Nigerian Communications Commission

Plot 423, Aguiyi Ironsi Street, Maitama, Abuja,

Federal Capital Territory, Federal Republic of Nigeria.

Tel: +234-9-4617055, 234-9-4617054 and 234-9-4618714 or

Send an email to [email protected]

Why is my company’s Memorandum and Article of Association (MEMART) rejected?

Memorandum and Article of Association must include telecommunication as an object clause that allows the company to provide telecommunication service in Nigeria.

What is Unified Access Service Licence?

A Unified Access Service Licence is an individual Licence that allows the licensee to provide a bouquet of services under a single Licence. The licensee is permitted to provide Digital Mobile and Fixed telephony services, National Long Distance, International Gateway services under one Licence.

What should I do if I’m using a Business name and do not have MEMART?

Upload your CAC Status Report in place of MEMART if it is not a limited liability company. However, note that your Principal Business Activity must include a telecommunication clause.

Do I need authorization from NCC to operate a cybercafé?

You require a Class Licence to operate a cybercafé in Nigeria.

Why can’t I save my shareholder details
  • Total number of allotted shares must sum up to 100% for information to be saved successfully.
  • Share allotment must conform to the information filed with the CAC.

What are the Types of Licences you offer?

The Commission is authorized to issue communications Licences for the operation and provision of communications services or facilities by way of Class or Individual Licences

Is there any guideline on VoIP Services?

Please visit the Commission website under Licensing & Regulation, click Guideline you will see the Commission’s Guidelines on International Gateway Access and Voice over Internet Protocol (VoIP).

Why is my Shareholders information rejected / having issues?
  1. Information for each Shareholder must be complete and accurate as filed with the CAC.
  2. You may add, remove, or modify each shareholder’s rating, one after the other until it sums up to 100%, then click on Save.
  3. Note that the total rating must conform to the information filed with the CAC.

How can the list of existing licensees in a particular category be obtained?

Please visit our web site: www.ncc.gov.ng under Licensing and Regulation, click list of Licensee etc.