Frequently Asked Questions

Licensing

How do I create an account and access the online application portal?
  1. If you are a Local Company, select your company's ownership type.

My Status report has been rejected, why?

Upload a current CAC

How will I be notified of the outcome of my application?

The outcome will be communicated via the status tab on the Licensing Application Management System portal.

I have uploaded all the required documents yet I am unable to submit my application.
  • Ensure the necessary information has been provided
  • Review your Company Details,
    • Add and wait for validation of your Tax Identification Number (TIN) by FIRS.
    • Ensure your undertaking is properly ticked
    • Select company representative
    • make payment
    • Click on the submit button. (You can only submit your application once the submit button is enabled.

How can I apply for renewal of my Licence?
  • Sign up on the Commission’s eservice portal via the link: esevices.ncc.gov.ng,
  • click on Licensing Application Management System (LAMS),
  • view your Licence and
  • click on renew to apply for renewal of Licence

(Please note that to successfully submit an application for Licence renewal, the licensee is required to provide/upload the evidence of compliance with relevant Licence obligations. Compliance with Licence obligations is required for Licence renewal.) 

The obligations are;

I have registered my Company, when am I getting my Licence?

Note that you are required to register your company and then apply for the Licence by clicking on the Licensing Application Management System (LAMS) to begin the Licence application process.

Can I save my application and return to complete it later?

Yes, all applications are saved automatically.

I made a wrong payment; I want a refund.

Submit a formal request for refund to the Commission in writing attaching all supporting documents.

Where can I find more information about Legal and Licensing Framework?

Kindly visit the License Documents and Frameworks page to view the documents and frameworks for our Licences.

Why is my TCC/TIN rejected?

Please note that TCC and TIN verification and validation is done by FIRS. The Commission does not reject / process TCC or TIN. Kindly contact FIRS for further assistance.