Issue #25   •   Quarter 3/4 Edition   •   December 2018

 

We are both doing the jingles and TV adverts in our own way and on our social media platforms to putting up posters of the NCC campaign to the consumer. We also answer and reply some of our fans when they ask questions or when they want to know more about the Year of the Telecom Consumer. These are the techniques we’re using to communicate.

We are grateful and very glad that we have a body that recognises a problem and is willing to solve the problem. Many telecom users want someone to listen to them and NCC is there to listen to them. It’s really a great opportunity and a great thing that they’re using us to showcase our talent in passing across the message to consumers.

When you have a problem as a consumer in the area of unsolicited text message all you have to do is text STOP to 2442 and if you also want to select a message you want to receive or continue receiving you can also text HELP to 2442. If you do this and you’re not getting response on time you can also call the toll-free line 622 (Monday –Friday 8am-8pm) to speak to any one from NCC.

Expect to see and hear the best as we deliver the message to consumers and of course when you have complaints, expect that issues will be resolved; we’re all working together to make our country a better and a greater place. We’re ready to deliver the message and to represent the brand in our best way.

It is always an honour to serve and my colleague and I consider this a huge honour especially because it is a service that gives voice to consumers and empowers them with the knowledge to deal with issues arising from the use of such an enabler like the telephone.

About Helen Paul

Helen is popularly known for her character as a serio-comic commentator on societal issues. She is a presenter at several media houses in Nigeria including as co-presenter of the popular Jara programme on African Magic Channel 114 . She has been appointed as an Ambassador by telecom giant Globacom, the Harpic brand Ambassador, the Independent National Electoral Commission (INEC) Ambassador among other brands. She has featured in several music projects with artists and musical groups including PSquare, Infinity, Yinka Davis etcetera. She has also recorded radio jingles for a number of companies and brand names including Peak Milk, Indomie Noodles and Cowbell Milk, you name it. She currently anchors two radio programmes: Tatafo Gist on Naija FM and Comedy Drive with Tatafo on Metro FM. She has three Masters degrees and she is currently studying for her PhD. She is a multiple award winner; a comedian, a compere of repute. She exemplifies the typical bold and beautiful Nigerian woman; intelligent, creative and resourceful.