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Introduction

Successful organizations place strategy at the center of the management process, providing a framework for prioritizing programs and projects, facilitating the achievement of organizational goals and objectives, monitoring progress regularly, ensuring optimal use of resources through a focus on key priorities, and ensuring that the important things are measured thus enhancing efficiency, effectiveness and productivity.

A Strategic Management Plan (SMP) is a document used to communicate within the organization the organization's goals, set priorities, focus energy, configure resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization's direction in response to a changing environment. The Plan is what will drive the comprehensive collection of ongoing activities and processes that the organizations will use to systematically coordinate and align resources and actions with mission, vision and strategy. It is intended to transform the organization's management and operations into a system that provides strategic performance feedback to decision making and enables the plan to evolve and grow as requirements and other circumstances change.

Consequently, formal strategic planning, with the development of a Strategic Management Plan, was introduced and adopted by the NCC in the year 2002 as the main driver of its service delivery process. Its first plan, a five-year plan (2003-2007), was later adjusted to a three-year plan (2004-2006). This adjustment was informed by the level of dynamism with which events were unfolding in the Nigerian telecommunication space. The plan continued to undergo several modifications and revisions up to its termination in 2009. In 2012, the Commission engaged Messrs PriceWaterhouseCoopers and RoseQueen to assist with the development of a new 5-year Strategic Management Plan (SMP) for the period 2014-2018 to provide the roadmap to the future.

The NCC SMP 2014 - 2018

NCC Strategic Management Plan - Perfomance House

The NCC Strategic Management Plan 2014-2018 is based around the scenario of building a custom house, otherwise technically referred to as a 'Performance House.' As the designation suggests, it is with a roof, ceiling, pillars, floor layers and foundation. In other words, it captures a graphical representation of the main focus areas, strategic themes, pillars of excellence used to direct staff effort towards accomplishing the mission and vision of the Commission. Each focal area or strategic theme has desired outcome for the focus of the strategy. Hence, five (5) fundamental components of the SMP 2014-2018 articulate the trajectory of the Commission’s voyage towards the actualisation of its mission and vision within the period of the plan.

These fundamental components of the SMP 2014-2018 are:

  1. Mission and Vision - (The Roof)
  2. Overarching Strategic Results - (The Ceiling)
  3. Strategic Themes - (The Pillars)
  4. Performance Perspective - (The Floor Layers)
  5. Core Values, guiding principles and leadership engagement - (The Foundation)

To learn more about the NCC's SMP 2014 - 2018, click the following link to download;