NIGERIAN COMMUNICATIONS COMMISSION
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The mandate of Human Capital Department involves the formulation and implementation of effective policies and procedures on recruitment, training and development, Performance Management, Compensation and benefits packages for the retention of a highly motivated workforce.
The department also coordinates general staff matters, such as staff performance appraisal system, promotions, staff training and development, salary administration, grievance and disciplinary administration and staff welfare matters and Management Information System.
The Human Capital department is structured into four units namely:
Second (2nd) Floor,
Nigerian Communications Commission Headquarters,
Plot 423 Aguiyi Ironsi Street,
Maitama, Abuja.
HEAD OF DEPARTMENT
Mr. Matthew Maganda
Tel: 09-46171000; 09-4617000
Email: maganda@ncc.gov.ng
To recruit, select, develop and retained a qualitative workforce for the attainment of the goals and objective of the Commission. This we will achieve through the enforcement of effective and efficient Performance Management.
A world class talented and motivated workforce with requisite knowledge, right skills experiences and competencies.
To improve performance and establish a merit based reward system, to ensure provision of prompt services to internal and external customers in a good working environment.
In discharging the above services, the HC Department is committed to provide quality and timely services to both internal and external customers.
The Department shall ensure that its services shall be discharged in accordance with the five core values of the Commission, namely integrity, excellence, professionalism, responsiveness and innovation.
The Department will continue to operate within the ambits of the Nigerian Communications Act 2003 and other laws of the land within its mandate and resources.
This charter shall be reviewed based on consultations and feedback from stakeholders to ensure it’s continue relevance.
In the event of non-satisfaction of our services, customers are advised to seek redress by visiting, calling or writing to the nodal officer, whose details are given below: All complaints will be acknowledged within 24 hours and addressed within 5 days depending on the nature of the complaint.
Mr. Anthony E Bassey
Servicom Nodal Officer
Human Capital Department
Nigerian Communications Commission Headquarters,
Plot 423 Aguiyi Ironsi Street,
Maitama, Abuja.
Tel: 09-46173580; 09-4617000
Email: bassey@ncc.gov.ng