The Nigerian Communications Commission (NCC) is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

The NCC Consumer Portal provides consumers of Nigeria's telecommunications services with an online avenue through which they can get information on the Nigeria telecommunications industry and be able to register their complaints and suggestions about the quality of service provided by the various telecoms service providers and operators with the NCC.